bet71's Privacy Policy

Introduction and Purpose

bet71 ("we", "our", "platform") is a trusted online gaming platform in Bangladesh. We are firmly committed to protecting the privacy of our users ("you", "user"). The main purpose of this privacy policy is to clearly inform you of:

• What types of information we collect and why.
• How the collected information is used and stored.
• Under what circumstances your information may be shared with third parties.
• What rights you have over your personal information.
• What steps we take to protect your information.

By registering on, logging into, or using any service of the bet71 platform, you consent to the processing of your information under this Policy. This Policy may change from time to time; in the event of changes, we will notify you to the best of our ability.

What Information We Collect

To manage your account, provide services, and ensure security at bet71, we may collect the following types of information:

2.1 Registration and Identity Information

• Full name, date of birth, and nationality.
• Email address and mobile number.
• Residential address and postal code.
• National ID (NID) or passport details — only when required for identity verification (KYC).

2.2 Financial and Transaction Information

• bKash, Nagad, Rocket, Upay, or bank account numbers.
• Deposit and withdrawal amounts, dates, and transaction IDs.
• Bonus usage history.

2.3 Automatically Collected Information

• IP address and device identification information.
• Browser type, operating system, and language settings.
• Time spent on the site, pages visited, and click patterns.
• Information obtained through cookies and similar tracking technologies.

2.4 Communication Information

• The content of messages you send via live chat or email.
• Records of complaints or reviews.

Purpose of Information Use

bet71 uses the collected information for the following purposes:

• Account management: Completing registration, ensuring login security, and sending account-related notifications.
• Identity verification (KYC): Confirming user age and identity in compliance with applicable laws.
• Financial transaction processing: Completing deposits and withdrawals and maintaining financial security.
• Customer support: Resolving issues and providing assistance via 24/7 live chat.
• Fraud prevention: Detecting unusual activity and protecting platform security.
• Service improvement: Analyzing user experience to further improve the platform.
• Relevant communications: Keeping you informed about bonuses, tournaments, and offers — but only with your consent.
• Responsible gaming: Monitoring usage patterns to help prevent problematic gaming behavior.

Information Sharing and Disclosure

bet71 may share your information with third parties in the following limited circumstances:

4.1 Service Providers

We work with trusted partners for services such as payment processing (bKash, Nagad, Rocket, Upay, and banks), cybersecurity, data analytics, and customer support. These partners are given access only to the information necessary to provide their specific services.

4.2 Legal Obligations

We may be required to disclose information to comply with court orders, lawful requests from government authorities, or requirements under applicable law.

4.3 Fraud and Security Protection

Information may be shared with relevant authorities to prevent and investigate fraudulent activity, money laundering, or any other misconduct against the platform.

4.4 Business Restructuring

In the event of a merger, acquisition, or asset transfer, your information may be transferred to the relevant parties, though the protections of this Policy will continue to apply.

Cookies and Tracking Technologies

The bet71 website uses cookies and similar technologies. Cookies are small text files stored on your device that improve the functionality of the site.

5.1 Types of Cookies We Use

• Essential cookies: For maintaining login sessions and ensuring security — these cannot be declined.
• Functional cookies: For remembering your language preferences and settings.
• Analytics cookies: For understanding site usage — you can disable these in your browser settings.

5.2 Cookie Controls

You can delete cookies or stop accepting new ones at any time from your browser settings. However, disabling essential cookies may prevent some features of the site from working.

Data Storage and Security

Protecting your information is our highest priority. We have implemented the following technical and organizational measures:

• SSL encryption: All data transmissions are encrypted using SSL/TLS technology.
• Access controls: Only authorized personnel can access sensitive information.
• Secure servers: Data is stored on secured, encrypted servers.
• Regular security audits: Audits are conducted regularly to identify potential vulnerabilities.
• Two-factor authentication: An additional verification layer is provided to protect your account.

6.1 Data Retention Period

Your information is retained for as long as your account is active and for as long as necessary after that to meet legal obligations. Financial records after account closure are generally kept for a specified period in accordance with applicable law.

Your Rights

As a user of bet71, you have the following rights over your own information:

• Right of access: You may request to know what information we have collected about you.
• Right to rectification: You may request correction of incomplete or inaccurate information.
• Right to erasure: In certain circumstances you may request that your information be deleted — however, matters subject to legal obligations fall outside this scope.
• Right to restrict processing: You may object to the use of your information for specific purposes.
• Right to data portability: You may request your information in a structured and commonly usable format.
• Right to withdraw from marketing communications: You may opt out of promotional communications at any time.

To exercise any of the above rights, contact us at [email protected]. We will generally respond to your request within 30 days.

Protection of Minors

bet71 provides services only to those aged 21 or older. We do not knowingly collect information from any person under the age of 21. An age verification process is carried out at the time of registration.

If evidence is found that a minor has created an account, the account in question will be closed immediately and all associated information will be securely deleted.

Third-Party Links and Services

The bet71 platform may contain content from game providers such as PG Soft, Pragmatic Play, JILI, or Spribe. These third parties have their own privacy policies, and bet71 has no control over how your information is handled through their services.

For transactions made through payment services bKash, Nagad, Rocket, and Upay, the privacy policy of the respective company will also apply. We are not responsible for the privacy practices of these external services.

Policy Changes

bet71 reserves the right to change this privacy policy at any time. Changes will be communicated to you in the following ways:

• By updating the "Last updated" date on this page.
• By sending a notification to your registered email, if the change is significant.
• By requesting consent again for material changes when you access the platform.

Continued use of the site after any changes will be considered acceptance of the revised policy. We therefore recommend visiting this page regularly.

Applicable Law

This privacy policy is governed in accordance with applicable laws and regulations. Any dispute arising from the interpretation or application of this Policy will be resolved in accordance with the relevant regulations.

The Bengali version of this Policy shall be considered the authoritative document. In the event of any ambiguity arising from translation or language, the Bengali text shall prevail.